Privacy policy

At Zuvae, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website, products, and services, you consent to the practices described in this policy.

  1. Information We Collect: 1.1. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you place an order or interact with our website or customer support. 1.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing patterns on our website. This information is collected to improve our website's functionality and enhance your browsing experience.

  2. Use of Information: 2.1. We use the collected personal information to: - Process and fulfill your orders. - Provide customer support and respond to your inquiries. - Send you important product updates, promotions, and newsletters (with your consent). - Improve our products and services based on your feedback and preferences. 2.2. We use non-personal information for statistical purposes, website analytics, and to improve our website's performance and functionality.

  3. Information Sharing and Disclosure: 3.1. We may share your personal information with third parties under the following circumstances: - With service providers and business partners who assist us in fulfilling orders, processing payments, or delivering products. - With our authorized retailers to fulfill and process orders placed through their channels. - When required by law or to protect our legal rights, safety, or property. 3.2. We do not sell, trade, or rent your personal information to third parties for their marketing purposes. 

    We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

    • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
    • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights

  1. marketing purposes.

  2. Data Security: 4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. 4.2. We use secure socket layer (SSL) encryption technology to transmit sensitive information during online transactions.

  3. Cookies and Tracking Technologies: 5.1. Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. 5.2. You can modify your browser settings to decline cookies. However, this may affect certain features and functionality of our website.

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

  4. Children's Privacy: 6.1. Our products and services are intended for adult use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a child, we will promptly delete it.

  5. Third-Party Websites: 7.1. Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

  6. Changes to the Privacy Policy: 8.1. We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes through prominent notices on our website or by email.

If you have any questions or concerns about our Privacy Policy or the protection of your personal information, please contact us at info@zuvae.com

Last updated: May 22, 2023

Thank you for trusting Zuvae, LLC with your personal information.